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HR's Response to the Always Be Closing Speech


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Dear Mr. Blake-

My office has received numerous complaints in response to Tuesday’s speech to the sales team re: the Glengarry leads.  These troubling accusations detail inappropriate conduct such as: verbal abuse, workplace bullying, emasculation, damage to self-esteem and emotional health, and the overall fostering of a hostile and cutthroat work environment, all of which flies in the face of the mission statement and core values of Mitch & Murray Real Estate. 

You employed inflammatory language and certain epithets that you can’t use anymore (and never should have been able to use, if we’re being honest), leading to a speech that was offensive to a multitude of groups, even those not present in the room (Note to self: We should make a concerted effort to hire at least one woman to our sales staff).

In another office, any of these infractions would be grounds for termination.  Per our company guidelines, however, we are now considering the possibility of probation after your next offense. 

In the past, you have responded to these HR complaints (when choosing not to disregard multiple e-mails and phone calls and in-person visits) with diatribes that inquired about the whereabouts of my genitalia and relentlessly mocked my “soft, bureaucratic, Subaru-driving, Beta male, limp wristed handshake.”  But this time I ask that you address some glaring lapses in your organizational infrastructure and motivational techniques.

These accounts cited numerous instances of debasement, including: “You call yourself a salesman, you son of a b***h?”  “The f**king leads are weak?  You’re weak.”  “You think this is abuse, you c**ks***er?”  You used so many expletives, in fact, that while typing up this report, my star key just now snapped in half, so I apologize for spelling out these vulgarities in full from here on out.

Positive language has been proven to be more effective than cruel, berating tirades.  Use encouraging phrases such as “I’d prefer it if you would do X” or “Might there be another way to accomplish Y?” rather than “Fuck you” and “Fuck you.”  I urge you to take an interest in your coworkers rather than targeting their weaknesses on a personal level. 

DO: Ask open-ended questions about your subordinate’s role as a new father.
DON’T: Tell him “Fuck you, go home and play with your kids.”

Setting clear goals and rewards will inspire collaboration, rather than selling one another out for the sake of winning a set of steak knives.  There are better motivational tactics than bragging about the size of your watch, your car, your salary, and one complaint mentioned a literal set of brass testicles, which I can only assume/hope was a custom made visual aid. 

As I have made clear in several intra-office memos, coffee is not reserved exclusively for closers.  That communal pot of coffee is designed to raise morale and promote an inclusive corporate culture that extends across different success levels and economic strata.  Sales is a relationship business and sometimes the best salesman, sorry, salesperson isn’t the one who closes the most deals or brings in the most revenue or contributes the most to the bottom line of the company.

The worst offense is the fact that you continue to perpetuate the “Always Be Closing” school of thought despite it being discredited by most management consultants.  As outlined in the countless pamphlets I have left on your desk, we now embrace the mnemonic techniques of: Always Be Compassionate.  Always Be Caring.  Always Be Conscious of your employee’s emotional state before saying anything that might be construed as offensive or unnecessarily ruthless based on a perceived lack of manliness and/or failing to live up to your narrow definition of success.  ABC.  It’s simple.

It also bears noting that sales crashed after your ersatz “pep talk,” with multiple employees quitting, citing increased stress and low job satisfaction.  One salesman robbed the office and wound up in police custody, causing quite the pile up of exit paperwork, fines, and potential lawsuits, all of which made my life considerably more difficult.  I would prefer it if you would not threaten the staff into committing felonies.  Might there be another, more efficient way to reach our monthly sales quotas?

Despite all of my carefully worded suggestions and thoughtful performance review feedback, I have not witnessed a single indication that you are willing to alter your management style.  No matter how many sensitivity seminars I recommend or voluntary mentorship programs I enact, you will continue to be a frustrating, toxic presence in this office that serves only to hinder progress and--

Know what?  Upon second thought, I am suspending you without pay for the next three months.  That’s right.  It’s my call to make and I just made it.  I’m from HR and I am here on a mission of vengeance. 

Oh.  Do I have your attention now? 

And I’m sure you’ll be whining about what?  Some guy in HR won’t cave to your abuse.  Some pencil pusher won’t let a real man do his job.  Alimony payments eating into your paycheck.  Well let’s talk about something important.  Genuine human connections. 

Good salesman?  Who gives a shit?  Crushing it on commission?  Go cry about it in your BMW as you drive home to your future ex-wife.  “Fuck you” should be your name.  And you know why?  Because manliness doesn’t mean broad shoulders and a raspy voice and a Brooks Brothers rewards card.  It means a concern for the well being of those around you, you pathetic testosterone-soaked protohuman.

So be kind and considerate and respect others’ personal boundaries, you pencil-dicked walking overcompensation of a man, or I will put the “severe” back in “severance.”  Hit the bricks, pal, and beat it because your SunTzu-inspired Dunning-Kruger confidence isn’t going to save you this time, asshole.

If you have any follow-up questions or concerns, please do not hesitate to reach out.  My schedule will always be clear. 

Warm Regards,

Doug from HR







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